Privacy Policy

Last updated: January 30, 2026

This Privacy Policy describes how Rene Urbanovich ("we," "us," or "our") collects, uses, and shares information in connection with your use of singingthemagicmethod.com ("the Site") and related services, including the Singing: The MAGIC Method course.

1. Information We Collect

Information You Provide

• Account and purchase information: Name, email address, and payment information when you purchase the course or sign up for communications.
• Communications: Information you provide when you contact us via email, submit feedback requests, or participate in the community.
• Community participation: Content you post in the private Skool community, including messages, comments, and profile information.

Information Collected Automatically

• Usage data: Pages visited, time spent on pages, links clicked, and other actions taken on the Site.
• Device information: Browser type, operating system, device type, screen resolution, and IP address.
• Cookies and tracking technologies: We use cookies and similar technologies to collect information about your browsing activity. See the Cookies section below for details.

2. How We Use Your Information

We use the information we collect to:

• Process your purchase and provide access to the course
• Send you transactional emails (purchase confirmation, access instructions, refund confirmations)
• Send you marketing emails about course updates, new content, and related offerings (you may opt out at any time)
• Respond to your questions and support requests
• Improve the Site, course content, and user experience
• Analyze usage patterns and measure the effectiveness of our marketing
• Prevent fraud and protect the security of the Site

3. Third-Party Services

We use the following third-party services that may collect and process your data:

Payment Processing

Stripe: We use Stripe to process payments. When you make a purchase, your payment information (credit card number, billing address) is sent directly to Stripe and is not stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.

Email Marketing

ConvertKit (Kit): We use ConvertKit to manage our email list and send marketing communications. Your name and email address are shared with ConvertKit when you opt in to our email list or make a purchase. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. ConvertKit's privacy policy is available at convertkit.com/privacy.

Analytics and Advertising

Meta (Facebook) Pixel: We use the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram, to understand how visitors use the Site, and to deliver targeted advertising. The Meta Pixel collects information about your browsing activity on the Site, including pages visited and actions taken (such as viewing content and initiating checkout). This data is shared with Meta Platforms, Inc. and may be used to show you targeted advertisements on Facebook and Instagram. You can manage your ad preferences in your Facebook settings or opt out through the Digital Advertising Alliance at optout.aboutads.info. Meta's privacy policy is available at facebook.com/privacy/policy.

Community Platform

Skool: Our private community is hosted on Skool. When you join the community, your information is subject to Skool's terms of service and privacy policy, available at skool.com/legal.

Testimonials

Senja: We use Senja to collect and display student testimonials. If you submit a testimonial, your name and testimonial content may be displayed publicly on the Site.

4. Cookies

The Site uses cookies and similar tracking technologies. Cookies are small text files placed on your device that help us provide and improve the Site. We use:

• Essential cookies: Required for the Site to function properly (e.g., maintaining your session).
• Analytics cookies: Help us understand how visitors interact with the Site.
• Advertising cookies: Used by Meta Pixel to deliver and measure targeted advertising.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

5. Data Sharing

We do not sell your personal information. We share your information only with the third-party service providers listed above, as necessary to operate the Site and deliver the course. We may also disclose your information if required by law or to protect our rights or the safety of others.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will process your request within 30 days, subject to any legal obligations to retain certain records.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of targeted advertising

To exercise any of these rights, contact us at hi@reneurbanovich.com.

8. California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at the email address above.

9. Children's Privacy

The Site and course are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete such information.

10. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

12. Contact

For questions or concerns about this Privacy Policy, please contact: hi@reneurbanovich.com